← Back to app Lead flowing to operator's phone Step 5 of 5

Turn inquiries into revenue

Every lead that comes in is money on the table. The ones you follow up with fast, close. The ones you forget about, go to your competitor. This is where you track every lead from first contact to closed deal — so nothing slips through the cracks.

Leads appear instantly
1

Tap the Inquiries tab

It's the 🎯 target icon on the far left of the bottom navigation. You'll see a live feed of every lead that comes in — newest first. A green "Live" badge means you're connected to real-time updates.

2

Tap a lead to see details

Name, phone, email, event type, date, message — everything they submitted. Tap Call, Text, or Email to reach out directly. Every tap is timestamped so you can track response time.

3

Track where every dollar is in your pipeline

Move leads through your pipeline: NewContactedQuotedBooked. When you close, enter the order value so you can see your total revenue and close rate. If they don't convert, mark as Lost — knowing why helps you close the next one.

4

Log calls, add notes, and record the sale

After you call a lead, tap Log Call to record the outcome. Add private notes. Set a follow-up date. When you close the deal, mark the status as Booked or Sold and enter the order value — this powers your revenue tracking and close rate.

Your lead pipeline

New
Contacted
Quoted
Booked
·
Lost

What you can do per lead

One-tap call — auto-logged with timestamp
One-tap text — SMS opens pre-addressed, logged
One-tap email — email opens pre-addressed, logged
Notes — private notes only you see
Follow-up date — never forget to call back
Activity log — every action timestamped
Order value — record the sale amount on close
Why this matters: Every tap you make is tracked. HoneyBun automatically calculates your:
Contact Rate — leads you actually reached vs total leads Sales Rate — leads you quoted vs leads you contacted Close Rate — deals closed vs quotes sent Revenue — total order value from closed deals

This shows you exactly where leads fall off — so you know if you need more leads, faster follow-up, or a better close.

Speed wins. The faster you respond to a lead, the more likely they book. With instant SMS notifications + one-tap calling, you can respond in under 60 seconds — before your competitor even sees the email.
Keep the conversation going. For back-and-forth texting, use the Convo tab (💬) — a two-way SMS inbox built into the app. Every thread with a lead stays in one place, and you never have to hand out your personal number.
Open your app now

Go to the Inquiries tab → check for new leads